Waterproof Crib Mattress Protector, Vinyl-FreeProduct Rating: Product Review (submitted on April 9, 2012):
I would give this a 5/5 when it comes to keeping the mattress dry when there are accidents, and I love that it isn't noisy. But I hate the zipper, it has to be the worst zipper that could be used. I find it hard to hold onto and pull it shut. We haven't had it for very long and one of the seams is already ripping by the zipper, even though I've been very careful when putting it on. Despite those problems I do still really like it though.
A note from the bynature.ca family: Thank you for leaving your review! We're sorry to hear you're having trouble with your zipper. This is not a common occurrence and should definitely not be happening. This product comes with a generous 5-year manufacturer's warranty, so if you have only just started using your cover, please get in touch with us via email or our toll-free number so we can help arrange a replacement cover for you. I hope this helps!